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	<h2>Measures, Regulations, and Procedure for Complaint and Dispute Resolutions</h2>

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	<p style="text-align:justify">By using the accounts, granted by "giaobianhanh.com", for a part or all the products of "giaobianhanh.com", the members will abide and obey the fact that the current and applicable law of the Socialist Republic of Vietnam will be used to resolve any and all disputes occurring during the use of the products.</p>

	<p style="text-align:justify">Any dispute occurring during the payment and use of "giaobianhanh.com" products must be reported immediately to the Support Center of "giaobianhanh.com". "giaobianhanh.com" will act as the intermediator to resolve the disputes among the members. During the course of dispute resolution, the complainants are required to provide all the relevant documents and evidence and take full responsibility before the law for the content of such documents and evidence.</p>

	<p style="text-align:justify">The procedure posted on the "giaobianhanh.com" site will only be applied for dispute resolutions, provided that the customers in need of the resolutions have filled their account registration forms with complete and honest information.</p>

	<p style="text-align:justify">As for resolving the disputes among the members of "giaobianhanh.com" or between the members and "giaobianhanh.com", we will base on the system logs to make our judgments. Accordingly, to the best of our ability, "giaobianhanh.com" will protect the rights of the members who have registered with all the required information.</p>

	<p style="text-align:justify">Members, hereby, agree to protect, refund, and exempt "giaobianhanh.com" from the legal duty and action, as well as fees that include but do not limit to courts', lawyers', and experts' fees related to or incurred from resolving the disputes.</p>

	<p style="text-align:justify">&nbsp;</p>

	<p style="text-align:justify">Should any question arise, kindly contact:</p>

	<p><strong><span style="background-color:#e4e6eb">BCM VENTURE INTEGRATED Co., Ltd.</span></strong></p>

	<p>Address: Viet Hoa Industrial Zone - Duc Hoa III, Duc Lap Ha Ward, Duc Hoa District, Long An Province, Vietnam.</p>

	<p>Email: <a href="mailto:quang.luu@bcmsolutions.com.vn" target="_blank"><span style="background-color:white">quang.luu@bcmsolutions.com.vn</span></a></p>

	<p>Tel: 0909 824 365</p>

	<p style="text-align:center"><strong>Procedure for Complaint and Dispute Resolutions</strong></p>

	<p style="text-align:justify">-  Step 1: Receive - receive the notice of complaint and dispute resolutions from the members (from henceforth, shall be addressed as the complainants, and assess if the information regarding the complaints and/or disputes qualified for acceptance.&nbsp;<br />
	- Step 2: Process - gather the relevant information, documents, and evidence from the involved parties.<br />
	-  Step 3: Complete - announce the results and the resulting measures for each violation and proceed to shut the case.</p>

	<p style="text-align:justify">&nbsp;</p>

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