<ul>
	<li>
	<h2>Can I pay online or directly when I receive the products?</h2>
	Currently, Sapporo only allows online payment through the MOMO application or cash on delivery. So please, pay in cash to the delivery man or through MOMO only!</li>
	<li>
	<h2>Which payment methods are offered by Sapporo?</h2>

	<ul>
		<li>Cash on delivery (COD)</li>
		<li>Online payment through the use of the MOMO application</li>
	</ul>
	</li>
	<li>
	<h2>What is COD?</h2>

	<ul>
		<li>COD stands for Cash On Delivery, which means you will pay when you receive the products. In other words, you will pay in cash to the delivery man upon receiving your order.</li>
	</ul>
	</li>
	<li>
	<h2>After ordering, can I cancel my order?</h2>
	<span style="background-color:#ffffff">To ensure the quality of our service, SAPPORO will contact you immediately after receiving your order. Therefore, you will have FIVE minutes to cancel your order from the moment our staff contacts you for confirmation. If the time limit is exceeded, your cancellation will be placed on the Product Retrieve list instead. Please contact our hotline - 0909.824.365 - for optimal support.</span></li>
	<li>
	<h2>What is the minimum quantity for a single order?</h2>

	<ul>
		<li>The minimum quantity for a single order is one (1)&nbsp;pack of 24 cans.</li>
	</ul>
	</li>
	<li>
	<h2>What is the maximum quantity for a single order?</h2>

	<ul>
		<li>Please call our hotline - <strong>0909.824.365</strong> - for order support.</li>
	</ul>
	</li>
	<li>
	<h2>How can I check the status of my order?</h2>

	<ul>
		<li>After you have completed your order, you will receive a confirmation call from our Customer Support staff. Your order, then, will be delivered within 60 minutes.</li>
		<li>Or for more details about your purchase, you could call the hotline at 19002170.</li>
	</ul>
	</li>
	<li>
	<h2>How much is the shipping fee?</h2>

	<ul>
		<li>Please turn to our &ldquo;Delivery Policy&rdquo; for the detailed shipping fees for each area.</li>
	</ul>
	</li>
	<li>
	<h2>I wish to receive an invoice upon delivery.</h2>

	<ul>
		<li>To ensure the quality of our service, Sapporo will contact you immediately after receiving your order. Therefore, you will have FIVE minutes to cancel your order from the moment our staff contacts you for confirmation.</li>
		<li>If the time limit is exceeded, your cancellation will be placed on the Product Retrieve list instead. Please contact our hotline - 0909.824.365 - for optimal support.</li>
	</ul>
	</li>
	<li>
	<h2>How do I cancel my order?</h2>

	<ul>
		<li>Please turn to our &ldquo;Delivery Policy&rdquo; for the detailed shipping fees for each area.</li>
	</ul>
	</li>
	<li>
	<h2>How can I change the delivery address and the receiver&rsquo;s phone number after the order has been confirmed?</h2>

	<ul>
		<li>
		<p>Please contact our<span style="background-color:#ffffff"> hotline, at <strong>0909.824.365</strong>, a</span>s soon as possible to receive further instructions from our Customer Service staff on how to change the information of the order.</p>
		</li>
	</ul>
	</li>
	<li>
	<h2>Can I add more products to the order after the order has been confirmed?</h2>

	<ul>
		<li>If you want to add more products after the order has been confirmed, please contact our hotline, at 0909.824.365, as soon as possible to receive timely support from our Customer Service staff. If the delivery has been carried out, kindly place a new order.</li>
	</ul>
	</li>
	<li>
	<h2>What should I do if the delivery comes when I am not at home?</h2>

	<ul>
		<li>Our delivery man will contact you for confirmation before making the delivery, to ensure that the receivers, the delivery time, and the location of the delivery are accurate. Please contact our hotline, at 0909.824.365, to inform our Customer Service staff of any changes in delivery time or location.</li>
		<li>Should this happen, depending on the changes in location, Sapporo may have to ask for an extra shipping fee because of the difference between the actual shipping fee and the pre-agreed fee from the delivery agency.</li>
	</ul>
	</li>
	<li>
	<h2>Can I place an order for scheduled delivery?</h2>

	<ul>
		<li>You can request a scheduled delivery (no later than TWO days, starting from the time the order has been completed) by contacting our hotline, at 0909.824.365. Sapporo takes pleasure in helping the customers during our working hours, from 09:00 to 21:00 every weekday (except for Tết and public holidays, as mandated by law).</li>
	</ul>
	</li>
	<li>
	<h2>Can Sapporo make delivery outside the vicinity of Ho Chi Minh City?</h2>

	<ul>
		<li>Sapporo delivery service is only eligible for Ho Chi Minh City and Ha Noi. Please turn to our &ldquo;Delivery Policy&rdquo; for details regarding the eligible delivery areas. As of right now, we are in the process of expanding our delivery area.</li>
		<li>In the meantime, if you wish to have your orders delivered to other cities, please tell us on our SAPPORO VIETNAM Facebook Fanpage or through our hotline, at 0909.824.365.</li>
		<li>Such feedback from the customers is our pride and pleasure, from which we will learn and improve our service to its fullest extent.</li>
	</ul>
	</li>
	<li>
	<h2>If the delivery location is a building, an apartment, etc., can the delivery man make it to my doorstep or my office?</h2>

	<ul>
		<li>If the delivery location is an apartment or an office building, kindly make your way down to the lobby to get your purchase, since the process of registration into certain buildings would be quite complex and troublesome for our delivery man. Thank you in advance for your understanding!</li>
	</ul>
	</li>
	<li>
	<h2>What if the delivery man delivers to the wrong address?</h2>

	<ul>
		<li>
		<p>Kindly contact our Customer Service hotline, at <strong>0909.824.365</strong>, for timely support. We will have your purchase delivered again as soon as possible.</p>
		</li>
	</ul>
	</li>
</ul>

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